I Am "Marvin Milquetoast"

photo © 2007 Meghan | more info (via: Wylio) “Marvin Milquetoast” Today, my wife and I had some difficulties with an auto dealership regarding required repairs covered by a recall. I overheard her on the phone, and she was awesome! She stuck to her guns, got her point across, used her amazing powers of persuasion. […]